Can I downgrade my testing package?

This information is for Non - TUI customers only. If you are a TUI customer, please click here

We are currently updating our downgrade options and will update you as soon as possible. 

In the meantime, if you need assistance, you can get help by using our interactive knowledge base that can guide you to tailored advice. You can find this in the bottom right hand corner of our website and app. Just click on the blue question mark to launch.