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UK Customers Only
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Covid-19 Testing
About the Testing Kits
Fit to Fly (Rapid Antigen)
Fit to Fly (PCR)
Registering the Test
Taking the Test
Results
Biological Age (Epigenetic Testing)
Orders, Delivery & Replacements
Placing an order
Delivery
Replacements & Refunds
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How to Contact Us
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Help Center
Covid-19 Testing
Latest Updates
General
Covid-19
Blood Testing
General
UK Customers Only
U.S Customers Only
Covid-19 Testing
About the Testing Kits
Fit to Fly (Rapid Antigen)
Fit to Fly (PCR)
Registering the Test
Taking the Test
Results
Biological Age (Epigenetic Testing)
Orders, Delivery & Replacements
Placing an order
Delivery
Replacements & Refunds
My Account
How to Contact Us
Covid-19 Testing
Find all information relating to our Covid-19 Testing here
About the Testing Kits
If I have an unused test can it be given to someone else?
Are your Covid-19 tests authorised by the UK Government?
Do you provide me with a test certificate and how do I access this?
Do Chronomics Covid-19 tests detect new strains of Coronavirus?
Can I use the Chronomics test to meet entry requirements in other countries?
What are the age requirements for children to take COVID-19 tests for travel?
How accurate are my test results from Chronomics and are they sufficient proof for travel?
What is the difference between a Fit to Fly (Rapid Antigen) test and a Fit to Fly (PCR) test, and which one should I book?
Which test should I take before I go on holiday and when?
Do you provide different kits for children depending on their age?
If I take a Covid test the same day that I get vaccinated, will it affect the result?
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Fit to Fly (Rapid Antigen)
When do I need to take my Fit to Fly (Rapid Antigen) Test?
How do I take a Fit to Fly (Rapid Antigen) test?
How do I submit my Fit to Fly (Rapid Antigen) sample?
How do I upload a photo of my test?
Where can I find the link to upload my test photo?
How and when do I get my 'Fit to Fly' (Rapid Antigen) test result and certificate?
What result might I receive from my Covid-19 (Rapid Antigen) test and what does it mean?
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Fit to Fly (PCR)
What’s the difference between this test and the 15-minute lateral flow test I can get locally for free?
My destination country says I need a nasal swab PCR test. Can I still use a Chronomics testing kit?
When do I need to take my Fit To Fly (PCR) sample?
How do I register my Fit to Fly (PCR) test sample?
How do I return my Fit to Fly (PCR) sample?
Can I return my Covid-19 (PCR) sample to the lab myself?
Where can I print a label to send my testing kit to your lab?
How and when do I get my Fit to Fly (PCR) test result and certificate?
How do I check the results and/or status of my Test?
Can I get my Fit to Fly (PCR) results any quicker?
I haven't got my test result yet, what should I do?
What result might I receive from my Covid-19 (PCR) test and what does it mean?
My test is inconclusive. What happens now?
My test result is 'Failed'. What happens now?
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Registering the Test
Types of numbers you need to know and where to find them
How do I register multiple people using one email address?
How and when do I register my Covid-19 test?
Where can I find my Kit ID or Barcode?
I can't register my test, what should I do?
My test’s barcode doesn’t work. What should I do?
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Taking the Test
When do I need to take my Covid-19 test?
There is blood on my Covid-19 swab sample, what should I do?
Results
I have used the same email address to register more than one test. How do I view my results?
My test result is 'Positive'. What support is available and how long do I have to isolate for?
My test result certificate shows incorrect information, what do I do?