How do I return my blood sample? (U.S Customers Only)


Please collect your sample on a Monday-Friday before noon as it needs to be shipped to the lab on the same morning it’s collected. 

Once you’ve registered the test and collected your blood sample, you can return your test(s) to our lab via USPS, using the enclosed prepaid address label.

We advise that samples be collected in the morning and returned immediately using the labels provided. Please follow the instructions inside your kit to collect your sample for your test. All test kits are delivered to your home and include a prepaid shipping label for you to send your sample to the lab. 

You’ll receive an email with a link to your online dashboard when your results are available, which is usually within approx. 3-5 business days after the lab receives your test. 

Testing is highly convenient as the test can be self-administered at home, and results are available online within a few days of your sample being received by the lab.