Every package includes step-by-step instructions, which walk you through how to accurately take our tests. If you can’t find your instructions, you can also view and download copies of them from our website.
When you come to take your test, you’ll need to register your kit first. Each person who completes a kit needs to register separately. For instance, in a party of 4, one person may have purchased all four kits, but each person within the party needs to register their details and kit themselves. If you’re travelling with children, you can do this on their behalf, but you’ll need to input an email address for them.
If your query is not answered within our FAQs, please fill in the below form and someone from the team will get back to you as soon as possible.