I have used the same email address to register more than one test. How do I view my results?

When more than one person has registered a test under the same email address, you'll need to switch between users to view information specific to that person. 

How to switch users

In the screen shot below, you'll see that there are two users. You can switch between these users by clicking on the names on the left hand side (shown in View 1), or by clicking on the drop down menu on the right hand side and selecting a name under 'Change User' (shown in view 2).

You can switch users from any page on the dashboard. 

How to view results for each user and what it might look like

To see test results, you'll need to click on the 'Covid & Immunity' tab in the blue banner at the top of the page, this will show the results for the user selected on the left hand side of the page - This person has a negative test result available to download. 

The screen shot below shows how it'll look if a user doesn't have a test result available yet.