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How do I change my delivery address?

This help page does not apply to TUI customers. If you are a TUI customer, please refer to a dedicated FAQ page here.


If you need to amend your delivery address, you can do so by logging in to your Chronomics dashboard here [LINK: https://app.chronomics.com/login].

For standard Covid-19 tests you can do this up to an hour after you place your order or, for Test To Release, this can be done any time up until 3pm the day before your test is due to be shipped.

If you’d like to change the address outside of these times, please contact us on support@chronomics.com and one of our team will be happy to help you.