My test has missing/damaged items. What should I do?

Before contacting us, please choose your test type below to see what items you should've received in your testing kit.

Lateral Flow Test (For Fit to Fly Antigen, Test to Return Antigen, Day 2 Lateral Flow)

Oronasal Swab Test (For Fit to Fly PCR and Day 2 PCR tests)

Saliva Test (For Day 5 - Test to Release)

If your test requires an item you don't have, or damaged items, you can contact one of our agents by using this form