My test has missing/damaged items. What should I do?

First, check what items your test requires. Please see the test instructions for what should be included in your testing kit.

Simply follow the links below for test instructions:

Lateral Flow Test (For Fit to Fly Antigen and Test to Return Antigen)

Oronasal Swab Test (For Fit to Fly PCR, Day 2 and Day 8 tests)

Saliva Test (For Day 5 - Test to Release)

If your test requires an item you do not have, or damaged items, you can get help by using our interactive knowledge base that can guide you to tailored advice. You can find this in the bottom right hand corner of our website and app. Just click on the blue question mark to launch.