My test result is 'Failed'. What happens now?

This only happens in a very small percentage of the tests we process but if a sample provided to us fails and we’re able to re-test it, we’ll do that and let you know the result or, if we can, we’ll tell you the reason for the failed result. If you’d like to speak to one of our team, or order a follow-up test, please email us on support@chronomics.com.