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Help Center
My Tests
Latest Updates
About The Testing Kits
My Tests
Fit to Fly (Antigen)
Fit to Fly (PCR)
Test to Return (Rapid Antigen)
Day 2 Rapid Antigen (Lateral Flow)
Day 2 (PCR)
Blood Tests (Capillary blood testing)
Biological Age (Epigenetic Testing)
Orders, Delivery & Cancellations
I want to place an order
I have already placed an order
I want to edit/cancel my order or request a refund
Taking the Tests
Registering the test
Taking the test
Returning the test
My Results
Waiting for my results
I have my results
My Account
U.S Customers only
Tui Customers Only
My Tests
Information about the tests available for purchase and when and how to use them
Fit to Fly (Antigen)
When do I need to take my Fit to Fly (Rapid Antigen) Test?
How do I take a Fit to Fly (Rapid Antigen) test?
How do I submit my Fit to Fly (Rapid Antigen) sample?
How and when will I get my ‘Fit to Fly’ (Rapid Antigen) test result?
How and when do I get my 'Fit to Fly' (Rapid Antigen) test certificate(s)?
How do I change my flight details for my Fit To Fly (Rapid Antigen) test?
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Fit to Fly (PCR)
When do I need to take my Fit To Fly (PCR) sample?
Which test should I take before I go on holiday and when?
How do I take a Fit to Fly (PCR) test?
How do I submit my Fit to Fly (PCR) test sample?
Where can I drop off my Fit to Fly (PCR) test?
How and when do I get my Fit to Fly (PCR) test result?
How and when do I get my Fit to Fly (PCR) certificate(s)?
I didn’t get my Fit to Fly (PCR) test result in time, what should I do?
How do I change my flight details for my Fit To Fly (PCR) test?
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Test to Return (Rapid Antigen)
Do I need to take my Rapid Antigen (Test to Return) kit on holiday with me?
I’m on holiday and getting ready to return to the UK – what do I do?
Which test should I take while I’m on holiday and when?
How do I take a Rapid Antigen (Test to Return) test?
How do I return my Rapid Antigen (Test to Return) sample?
How and when do I get my Rapid Antigen (Test to Return) test result?
How and when do I get my Rapid Antigen (Test to Return) certificate(s)?
I’m on holiday and I’ve lost my Rapid Antigen (Test to Return) Kit. What should I do?
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Day 2 Rapid Antigen (Lateral Flow)
Can I use any Rapid Antigen test as a Day 2 Rapid Antigen (Lateral flow) test?
How do I take my Day2 Rapid Antigen (Lateral flow) test?
How do I submit my Day 2 Rapid Antigen (Lateral flow) test sample?
How and when do I get my Day 2 Rapid Antigen (Lateral flow) test result?
Day 2 (PCR)
I can't select a Passenger Locator Reference, what should I do?
I’m flying home from my trip earlier than planned and I need to rearrange my Day 2 test dates. What should I do?
What information about my COVID-19 tests do I need to put into the UK Passenger Locator Form?
Which test(s) should I take when I return home and when?
How and when do I take my Day 2 PCR test?
How do I submit my Day 2 PCR test sample?
When will my Day 2 (PCR) test sample reach the laboratories?
How and when do I get my Day 2 (PCR) test result?
My Passenger Locator Form Reference number isn't unique
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Blood Tests (Capillary blood testing)
Why do I have to fast before taking some tests?
Top tips for successful at-home blood collection
Biological Age (Epigenetic Testing)
Where do I return my Epigenetic test to?
