Help Center
Go to chronomics.com
Contact us
Refunds and Cancellations
About The Test Kit
My Results
Postage & Delivery
TUI COVID Testing
Ordering and deliveries
Taking tests before your holiday – ‘fit to fly’ PCR tests
Taking tests on your holiday – ‘test to return’ antigen (rapid flow) tests
Taking tests when you return home – PCR tests
Testing help
Changing, cancelling or upgrading your package
Testing for children
Further help
Test to Release
Testing for Travel
My Account
Fit to Fly
Refunds and Cancellations
Back to home
Help Center
Refunds and Cancellations
About The Test Kit
My Results
Postage & Delivery
TUI COVID Testing
Ordering and deliveries
Taking tests before your holiday – ‘fit to fly’ PCR tests
Taking tests on your holiday – ‘test to return’ antigen (rapid flow) tests
Taking tests when you return home – PCR tests
Testing help
Changing, cancelling or upgrading your package
Testing for children
Further help
Test to Release
Testing for Travel
My Account
Fit to Fly
Refunds and Cancellations
Refunds and Cancellations
How do I cancel my order?
How long does it take to process my refund?
I want to return an unused testing kit. How do I do this?
How do I find out if I’m eligible for a refund?
