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Help Center
U.S Customers only
Latest Updates
About The Testing Kits
My Tests
Fit to Fly (Antigen)
Fit to Fly (PCR)
Test to Return (Rapid Antigen)
Day 2 Rapid Antigen (Lateral Flow)
Day 2 (PCR)
Blood Tests (Capillary blood testing)
Biological Age (Epigenetic Testing)
Orders, Delivery & Cancellations
I want to place an order
I have already placed an order
I want to edit/cancel my order or request a refund
Taking the Tests
Registering the test
Taking the test
Returning the test
My Results
Waiting for my results
I have my results
My Account
U.S Customers only
Tui Customers Only
U.S Customers only
What tests are available to U.S customers and how can I place an order?
Can I order from anywhere in the U.S?
When will my test be delivered? (U.S Customers only)
Why hasn't my test arrived yet? (U.S Customers only)
How and when do I take and register my Lateral flow test? (U.S customers only)
My test result is 'Positive'. What support is available and how long do I have to isolate for? (U.S Customers only)
Can my insurance company reimburse me for the cost of a Chronomics test? (U.S Customers only)
How will the U.S government updates affect my order?