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What are the cut-off times for placing and editing orders? (Tui Customers only)

Please check here for important updates for our TUI customers

Cut off times for placing and amending orders are important and cannot be changed or waived. It allow us to process and dispatch your order to be delivered in time for when you need it.

Please use the table below to check the cut off times for placing or editing an order. 

Package/Test

Cut off for placing/amending orders

Fit to Fly (PCR) - (No longer available after 31st October 2021)

Midday (12pm) - 7 days before your departure date 

Fit to Fly (Rapid Antigen)

Midday (12pm) - 5 days before your departure date

Unvaccinated Package (previously Amber)

Midday (12pm) - 5 days before your departure date

Vaccinated Package

1 full day before your return flight

Amber Upgrade (no longer available after 27th September 2021)

1 full day before your return fight

Amber Downgrade (no longer available after 27th September 2021) 

1 full day before your return fight


You can order your tests/packages any time after you’ve booked your travel, but as entry requirements can change, we recommend you do this two weeks before your holiday is due to start.

If you wish to edit your order as your holiday dates have changed, the cut off times stated are based on your NEW holiday dates. You can find more information on how to change your dates here


Please note:
Cut off times for order amendments only apply to changing your order, not the cancellation of your order. If you wish to cancel your order, please click here for more information.