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  2. TUI COVID Testing
  3. Changing, cancelling or upgrading your package

What happens if the entry requirements for my destination or home country change?

If the entry requirements change, you should check the new requirements against the Chronomics package you have booked. If you need to change or cancel your package, you should email us on tui-rebook@chronomics.com and we’ll get back to you as soon as possible. Or, you can call us on 0204 519 7400. 


To stay in the loop on any entry requirements changes, you can sign up for FCDO travel advice email alerts, so you automatically receive the latest travel advice updates and travel requirements for the destinations you want to know about.  


If your query is not answered within our FAQs, please fill in the below form and someone from the team will get back to you as soon as possible.