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  2. Refunds and Cancellations

How do I find out if I’m eligible for a refund? 

This help page does not apply to TUI customers. If you are a TUI customer, please refer to a dedicated FAQ page here.


If you are unhappy with our service in any way, please contact the Chronomics customer service team on support@chronomics.com. They can help you resolve any questions or problems you may have, and let you know if you are eligible for a refund for your test.